- Yes! Select your shipping location and a freight price will populate
- Due to volume of orders, we ship once a week on a Monday. (Tracking maybe issued before hand)
- We do not have a public address for collection, all orders must be shipped.
- 100% - all coming from Vessel in Japan direct to New Zealand
- If you have an issue with shipping, product quality or any other general issue - please use the 'Contact' button on the button of every page.
Can I return my order or and item?
REFUND POLICY: Change your mind on a product? Within 7 days of receiving your product(s) will be refunded if:
1. Item is in packaging and in new condition
2. You can verify your receipt or order number
3. Refund proived will be minus the return shipping label issued by ST.
FAULTY PRODUCT(S):
If the items are faulty or stop working within 90 days of purchase, we are happy to refund or replace the product(s) as we see fit. Please use the contact form to start the process. Proof needed to prove purchase and fault(s).
What payment methods do you accept?- Credit Card, Stripe & Paypal